|Doubtless Beauty is a boutique clinic offering traditional beauty therapy services in the beautiful harbourside town of Mangonui, Doubtless Bay in the Far North.
Owners Mark and Jodi Osborne are actively involved in the day-to-day running of their business: Mark, a Chartered Accountant, behind the scenes, and Jodi as Manager and Beauty Therapist.
Here is their story:
After working in a number of beauty therapy establishments in the UK, opening our own clinic was always part of the big plan to move home. This is our 9th year of business and we often reflect on how we started with just myself as owner / operator, growing to a team of up to 5, depending on seasonality.
We have a great loyal team and have enjoyed sharing their big life events: getting married, having a family and travelling overseas. As you can imagine, finding great staff in one of NZ’s least populated regions is our biggest challenge!
Our current team includes Beauty Therapist Alison who has been with us for 8 years, Receptionist Sam (this is her third summer with us, working November-February) and our newest recruit, Beauty Therapist Brodie who joined us in March.
Our proudest moments would definitely be all our hard work culminating in winning the local Tall Poppy Supreme Award and Westpac Chamber of Commerce Excellence in Professional Services Award as well as being a runner-up in the NZ Beauty Industry Awards.
We are kept busy throughout the year with our local clientele but have a dramatic increase in demand in summer as visitor numbers see the population double. We also have many clients who live six months of the year here and six months in the Northern Hemisphere and we love it when they start arriving as we know the good weather is just around the corner!
From the beginning we selected SOTHYS as our exclusive skincare and body product line.
We love the beautiful products, innovative treatments and the excellent support and customer service we receive from deSpa Cosmetics, the company behind the brand in NZ.
We also stock:
- Pure Fiji
- Wendy Hill Cosmetics
- Lycon and Depileve waxes
- Berrywell tints
- We also use Salon Management System Kitomba
|We try as often as possible to get involved in community events, sponsorship and fundraising and as such over the years we have had some very memorable experiences.
One of the funniest would have to be full body waxing two male contestants (country blokes, who had previously never been waxed) for the local ‘Miss Mangonui Contest’.
We have also set up a massage cabana on the local golf course to treat participants of a local primary school Golf Day fundraiser, regularly given skincare fundamental talks to pre-teen girls as part of the SHINE programme, sponsored and done the make-up for a contestant in Miss Far North as well as many clinic events for our clientele.
9 years on and we still love what we do.
It’s always a challenge (especially through the recession) and we continue to learn, often from our mistakes. The business we have now is very different from the one we started and the really exciting thing is that it will continue to evolve.
Phone: 09 406 2229