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Staff are our greatest asset so we should make them feel important!

Written by Sally Doubleday on July 1st, 2016.      0 comments

Staff are our greatest asset so we should make them feel important!

What is your working relationship like with your staff? How often do you acknowledge their hard work?


How regular is your staff communication?

Written by Sally Doubleday on June 2nd, 2016.      0 comments

DIY-Calendar-2-409 How regular is your staff communication?

You may think we are silly asking you this - of course you talk to them daily BUT is it informative or is it small talk?

Use our Staff Meeting Agenda supplied in our Business Tools and get your staff involved! 

Leading the Future

Written by Sally Doubleday on April 26th, 2016.      0 comments

leadership - small Leading the Future - How good are we as Leaders?

I can honestly say that I’ve not always been the best leader, and I can only say this as I have learnt while finding my way. I was that young enthusiastic therapist that told everyone that “I can do it”, I was self-confident, honest, reliable, hardworking, great communicator blah, blah, blah, but was I a great leader?
Topics: Leadership

5 Tips for Salon Success in 2016

Written by Darryl Gatward on December 31st, 2015.      0 comments

How to Make 2016 the Best Year for Your Beauty Salon Business SpaBeauty News & Articles 2015 is done and dusted!

Now it’s time to look ahead and start planning for 2016. We love heading into the New Year because it’s a great time to get motivated to start all those new and inspiring things you’ve had on your mind during the year. Check out the tips below to get your planning underway.

3 Essential Steps To Re-Energize your Clinic in 2016

Written by Nadia McCracken on December 17th, 2015.      0 comments

Growing Your Beauty Salon Business in 2016 Beauty Therapy News and Articles We're staring right at a brand new year.

Now's the perfect time to focus on implementing key strategies to re-energize your beauty business for bigger returns and a stronger bond with your clients in 2016. As this year draws to a close, it's time to take stock and focus on these 3 essential business steps.

Designing Your 2016 Salon Promotional Calendar

Written by Nadia McCracken on December 14th, 2015.      0 comments

Your Promotional Calendar SpaBeautyNZ It's all in the planning.

Successful beauty salons & spas plan ahead and design something for every month of the calendar year to grow both their treatment and retail sections of the business. The Christmas break is a great time to sit down & plan your year ahead.

Why Creating Your Salon Email Database is ESSENTIAL

Written by Nadia McCracken on December 10th, 2015.      0 comments

Why Building Your Beauty Salon Database is Essential SpaBeauty NZ Articles and News This past week, I've noticed that our Facebook posts were getting about 20% less reach that they usually get.

Through doing some research, I stumbled on an article where Facebook openly states that business Facebook page owners should expect their organic reach to continue to decline over time… and the best way to get your stuff seen by your fans is to pay for your posts to reach them.

7 Mistakes Beauty Businesses Make Leading up to Christmas

Written by Jana Elston on November 11th, 2015.      0 comments

SpaBeauty Article Get Chrismas Ready Are you ready for Christmas?

With Christmas only five Fridays away, you need to get ready and excited because it is one of the BIGGEST promotions of the year for beauty businesses.

Dealing with No-Shows in Your Beauty Clinic

Written by Industry Input on November 1st, 2015.      0 comments

SpaBeauty NZ Articles Dealing with No Shows Are No-Shows doing your head in?

Some Industry Experts share their tips on dealing with this frustrating headache every Beauty Salon struggles with.

Focus On Customer Service, and Clients Will Keep Coming Back

Written by Colin Clapp on October 28th, 2015.      0 comments

SpaBeauty NZ Articles on Customer Service for Beauty Business Success Your Beauty Business will see success if you focus on customer service.

In a world where everything is getting cheaper, better and faster, businesses have to find new and creative ways to stand out from the crowd and convince customers that they are the best in the market. However, there is a tried and tested method that will help your business see success – customer service.


How to Tell Your Team to Improve – Without Any Tears!

Written by Angela Atkins on October 9th, 2015.      0 comments

SpaBeauty Article on Dealing with Staff How do you give feedback without upsetting your Team?

Sometimes someone in your team will make a mistake. 
The problem is, when you give people direct feedback about this – they can often get upset, defensive or even angry. And then they don’t improve – they just sulk or get in a mood. So, what is the best way to handle this to get a positive outcome?

Male Clients: Reliable, Low-Maintenance & High-Spending

Written by Nadia McCracken on August 21st, 2015.      0 comments

Catering to Male Clients in Your Beauty Business SpaBeauty NZ Articles Why it's time to focus on growing your male clients:

Studies show that 89 percent of Kiwi guys make an effort these days to improve their appearance, with body hair removal at the top of the grooming list. And, male clients are reliable, low-maintenance and high-spending.

Competing for the Client

Written by Malcolm Gibbons on August 10th, 2015.      0 comments

Why Looking After Your Clients are Important SpaBeauty NZ Articles Competing for the Client: Creating a higher expectation of customer service.

It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business.
With this article, I intend to convince you, that just ‘good customer service’ is not good enough.


Are You Ready to Own Your Own Beauty Therapy Salon?

Written by Nadia McCracken on July 25th, 2015.      0 comments

Are You Ready to Be Your Own Boss Beauty Therapy Articles NZ Have You Got What it Takes to Go It Alone?

First and foremost, you need to be very clear about the reasons why you are driven to be your own boss. You need to take into account that when you become self employed, you give up 4 weeks paid holiday and paid sick leave, as well as a regular steady income. 

How Well Do You Know Your Customers?

Written by Larissa Macleman & Malcolm Gibbons on March 23rd, 2015.      0 comments

SpaBeautyNZ Articles Know Who Your Clients Are Ask yourself: “Who is my ideal client?”

If you don't know who your customers are, you'll be wasting your money on marketing activities that don't work.




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